What You Get from RWS:
Managed Workspace Solution for
24/7 Call In Support
Daily Data Backup
Austin Remote Workplace Solutions – The Future Of Business Technology
Modern Workplace Solutions
We offer customized workplace solutions tailor-made to your business in Austin. You can choose these to work in tandem with your digital workspace to create a complete business platform to enhance the workflow and improve data security.
Get all your issues resolved over call, chat, or email with our round-the-clock customer support.
Disaster Recovery as a Service
Continue working uninterrupted on your apps during any disruptive event with our disaster recovery solutions.
Run multiple apps simultaneously with our High-Performance Computing (HPC) servers.
We guarantee an uptime of 99.99% with our multi-redundant infrastructure and high-performance cloud environment.
Your data backup is taken automatically on our cloud for 30 days without any additional charges.
Our data centers leverage SSAE 16 design as well as optimized, layered security measures and controls.
Workplace Solutions: Get All Your Favorite Apps In One Place
Thin-nology, Remote Workspace Solution, has helped hundreds of clients in Austin with implementing virtual systems to unlock the power of their workforce. RWS, allows clients to streamline management and cost. With RWS, users gain access of desktop operating systems and application software through virtual desktops. RWS Cloud Services is a great solution for organizations looking to save time and money!
Benefits Of Remote Workspace Solution
- Fixed Cost Solutions
- Volume and Long Term Contract Discounts
- Low Overhead and Operations Costs
- Phone, Email, Website
- Customer Portal
- Certified, Experienced Technicians
- Minimal Interruption of Service
- Resolve Existing Network Problems
- Direct Customer Interaction to Ensure a Smooth Transition
- Optimize performance
- Data storage and redundancy
- SSAE16, Type II Certified
- Tier III capable facility
- Carrier neutral bandwidth for best connectivity
Remote Workstation Plans
|Unlimited Server Replacement||X||X|
|Unlimited Microsoft Application Upgrade and Management (Office)||X||X|
|Unlimited Remote Control Support||X||X|
|Unlimited Phone Support (Help Desk)||X||X|
|Unlimited Server Patch Management||X||X|
|Drive Space Monitoring||X||X|
|File Storage Services Management||X||X|
|Third Party Software Updates||X||X|
|User Access & Security Administration||X||X|
|Antivirus and Spam Filtering||X||X|
|Remote Site Access and Support||X||X|
|Network Device Connectivity||X||X|
|Router and Switch Connectivity||X||X|
|Scanner/Biometric Dev Management||X|
|Third Party Software Upgrade||X|
|Third Party Software Install||X|
|Unlimited add/remove User Support||X|
|Printer Services Management||X|
|Proactive Network Monitoring||X|
|Router and Switch IOS Upgrades||X|
|ISP and 3rd Party Vendor Management||X|
|Firewall and VPN Management||X|